Refund Policy:
This policy must clearly define which items qualify to be refunded and under what circumstances refunds are granted.
It should also include a deadline to request a refund, like within 7 days from the purchase.
The policy should define the refund method for the store credit, or reimbursement to the payment method used originally.
It should outline the conditions that must be met to get the refund, for example, the item is the original package and brand new unopened condition.
Returns Policy:
This policy must clearly define which items are eligible for return and in what conditions returns are acceptable.
It must include a deadline to return the item, for example, within 7 days from delivery.
The policy should state who pays the return shipping cost.
This policy must also specify the requirements for returning an item, like the item is inside its original package and a new and unopened condition.
It’s crucial to remember that every business has its own unique policies on returns and refunds It’s advised to inquire with the business directly to ensure that you have the most up-to-date details.